Answers, made clear

RENESSY uses organic mulberry silk selected for a smooth, gentle surface against hair and skin. Product pages include the most specific material details for each piece, including weight, size, color, and construction where available.

Silk creates a smooth nightly surface that helps reduce friction on hair and skin. It can support smoother hair, softer-feeling skin, and a more breathable, temperature-regulating sleep environment.

For the biggest nightly touchpoint, start with a silk pillowcase. Choose silk scrunchies for gentler everyday styling, or a silk bonnet if you want overnight protection for your hair.

Available colors, sizes, sets, and variants are shown on each product page, and the current selection is always the one listed in our Amazon store.

Use cool water, a mild silk-friendly detergent, and a gentle wash cycle or hand wash. Avoid bleach, fabric softener, and harsh rubbing. For a complete care routine, visit the Silk Care page.

Air drying is the gentlest choice. Lay silk flat or hang it away from direct heat and strong sunlight. If ironing is needed, use a low temperature and iron on the reverse side while the fabric is slightly damp.

Yes. Silk is delicate by nature, but it can be part of an everyday routine when cared for gently. A simple cool wash, mild detergent, and careful drying help preserve its smooth feel and quiet sheen.

RENESSY products are sold through our official Amazon store. You complete the purchase there, with the payment methods Amazon offers in your country.

Amazon sends the confirmation and any shipping updates for your order. You can also find them under “Your Orders” in your Amazon account.

Changes and cancellations are handled under “Your Orders” in your Amazon account, for as long as Amazon still allows them for that order. We cannot change an Amazon order for you.

Orders placed on Amazon are shipped by Amazon. The destinations, options and costs that apply are the ones shown on Amazon before you order.

Delivery timing is set and shown by Amazon for your address and chosen option. “Your Orders” in your Amazon account has the current status and tracking.

Returns and refunds for Amazon orders are handled by Amazon, under the terms shown in your Amazon account — start the request there. If the question is about the product itself, such as a defect, sizing or care, contact us and we will help.

RENESSY communicates quality through trusted standards including GOTS, MADE IN GREEN by OEKO-TEX, Dermatest 5-Star, and Dermatest Sensitive Skin. Certification details should be checked on product pages and official product materials.

RENESSY is designed around gentle contact with skin and hair, with dermatological proof as a core reason to believe. If you have a specific skin condition or allergy concern, ask a qualified medical professional before use.

For anything about the product, its material or its care, use our Amazon purchase support page. For delivery, returns or refunds, “Your Orders” in your Amazon account is the fastest route.